LibQual Questions Summary, SU Library

LibQual+ Questions Summary: 2007, 2005, 2003 Surveys

Consortium: Alabama Academic (NAAL)
Respondent User Groups: UG [Undergraduate]; Graduate; Faculty; Library Staff; Staff

General Satisfaction Questions Summary

This table displays the mean score for each of the general satisfaction questions: Satisfaction with Treatment, Satisfaction with Support, and Satisfaction with Overall Quality of Service. Respondents rated their levels of general satisfaction on a scale of 1-9.

Satisfaction Question	2010 Mean	2007 Mean	2005 Mean	2003 Mean
In general, I am satisfied with the way in which I am treated at the library.	7.77	7.94	7.76	7.89
In general, I am satisfied with library support for my learning, research, and/or teaching needs.	7.33	7.41	7.54	7.59
How whould you rate the overall quality of the service provided by the library?	7.50	7.65	7.33	7.31
User Group: All (Excluding Library Staff)

Information Literacy Outcomes Questions Summary

This table displays the mean score of information literacy outcomes questions. Respondents rated their levels of general satisfaction on a scale from 1-9 with 1 being "strongly disagree" and 9 representing "strongly agree".

Information Literacy Outcomes Questions	2010 Mean	2007 Mean	2005 Mean	2003 Mean
The library helps me stay abreast of developments in my field(s) of interest.	6.06	6.19	5.99	5.94
The library aids my advancement in my academic discipline.	7.03	6.83	6.74	6.73
The library enables me to be more efficient in my academic pursuits.	7.15	7.05	7.05	6.94
The library helps me distinguish between trustworthy and untrustworthy.	6.50	6.84	6.15	6.00
The library provides me with the information skills I need in my work or study.	6.76	6.84	6.65	6.58
User Group: All (Excluding Library Staff)

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